Terms & Conditions

RESERVATION – PAYMENT & CANCELLATION

Deposit toward any Max Cappadocia tour constitutes full knowledge and acceptance of all terms and conditions.
Change and cancellation fees may apply. Cost of tours does not include, airport taxes, excess baggage, health, accident, baggage and trip cancellation insurance, port taxes, passport expenses, visas, laundry, beverages, tipping for personal service, gratuity to guide and driver or anything which is not specifically mentioned.

Cancellation: All cancellations must be in writing and are per agreement regardless of the cause.
Cancellation and Refund: (Applies to the total cost of your Package)
If you decide to cancel your tour after booking and making a deposit, only a partial refund will be given.

Between 6-8 weeks : 50% refund.
Between 4-6 weeks : 25% refund.
4 week before tour :  0% refund.

Changing date or itinerary: If you wish to change your date or part of the itinerary after booking, same conditions of cancellation and refund policy will apply.

Refund Policy: No refunds of any amount will be paid less than 4 weeks before scheduled arrival for no shows or while on tour. Any change on a booked reservation is considered cancellation and cancellation terms will apply.

PERSONAL TRAVEL INSURANCE:

Regardless of the nature of the cause of cancellation (political situation, health, natural disaster…etc) cancellation fees apply to the total price of the package. We recommend trip insurance; please contact your insurance company locally in your country for this insurance. Max Cappadocia and its partners are not responsible or liable for loss, damage or theft of personal luggage and other belongings, nor personal injury, accident or illness. Responsibility: Max Cappadocia reserves the right without notice, to withdraw all or any part of the tour and make necessary changes. Max Cappadocia and its sub-contractors keep the right to change the order of itinerary, cancel part of the visits…etc due to weather, restoration of a site or security before the tour or during the tour. Max Cappadocia, with exception of tours conducted solely by Max Cappadocia, acts only as an agent in securing hotel; transportation and other travel services and shall not be liable for any failure by any person or company to render transportation, lodging or other tour services. We reserve the right to decline to accept or to retain any person as a passenger should such person’s condition or action impede the operation of the tour or rights, welfare or enjoyment of other passengers.

PASSPORTS & VISAS

Unless travelling domestically, traveler(s) must carry a valid passport and have obtained the appropriate visas when travelling with Max Cappadocia. Please ensure your passport is valid for 6 months beyond the duration of the trip. It is the traveller(s) responsibility to ensure that you are in possession of the correct visas for your holiday. Max Cappadocia cannot accept responsibility if you are refused entry to a country because you lack the correct visa documentation.